The relationship with our salesman was great. He supplied us with information, and the tour of the plant where everything is manufactured cleared up any questions I had. The equipment prices were fair. The training at my plant by Norland techs was exceptional. They got along with everyone there and were patient as they taught us how to operate the machines confidently. Sam and Dennis were friendly and our staff in San Miguel liked them a lot. Our equipment has been great through 2020, and we have produced 26,000,000 bottles with the Triumph5000 and 1,000,000 gallons with the SpectraPak5000.
Norland has played a vital role in the operation of our bottling facility. From troubleshooting to helping with preventative maintenance to get the most out of our equipment, to the purchase of new equipment. Norland backs up their equipment with the best customer service in the industry! I would recommend Norland to any company large or small.
Awesome people very pleasant to speak with. Great job opportunities with this company.
I purchased a water company that went bankrupt due to purchasing equipment that would not produce water and had no customer service. It was made in china. Not wanting to make the same mistake, I searched over a dozen companies and settled on Norland. There were a couple others that had the quality I was looking for, but when the dust settled Norland brought too much to the table. Being they bottle water; they have insights that other manufacturers just don't have. They designed for me a fully automated system that allows for fewer employees. I have been very happy with their customer service.
Norland has been extremely helpful in getting our equipment up and running. They have some of the most knowledgeable techs in the field and are always available for technical support and assistance. Very helpful and offer great equipment.
My company (World of Water) has purchased over the past 25 years approximately 30 distillers, bottle washers and ozone equipment from Norland and most recently went down for a tour of the plant. A plus organization with amazing customer service, incredible people who take pride in their work and customers. Keep up the great work Norland and thank you for helping us grow our business!! Big extra thanks to Chris M, Matt F, Jay U and Bruce K. for the recent tour and hospitality.